Frequently Asked Questions
Everything you need to know about shopping at Relix
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout if you need your items sooner.
What is your return policy?
We offer a 30-day return window for all unused items in their original packaging. Simply contact our support team to initiate a return and receive your prepaid shipping label.
How can I track my package?
Once your order ships, you will receive an email with a unique tracking number and a link to monitor your package's journey in real-time.
Do you offer international shipping?
Yes, Relix ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated during the checkout process.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Are the products on Relix authentic?
Absolutely. We pride ourselves on sourcing high-quality, authentic products directly from verified manufacturers and official distributors.